Context
The platform needed rapid feature delivery without increasing production risk. Release quality varied across teams, and incident triage was slower than acceptable.
What I Did
- Delivered priority features across API and frontend layers.
- Introduced tighter release checklists and rollout controls.
- Improved monitoring signals for faster issue detection.
Outcomes
- Release rollback rate decreased by 18%.
- Median incident triage time improved from 2h 20m to 1h 35m.
- On-time delivery for priority scope increased from 72% to 84%.