Overview
Support teams using WhatsApp often lose signal in volume: bugs, feature requests, and general enquiries pile up in unstructured threads. This tool automates the triage and reporting layer: upload a WhatsApp chat export, and Claude categorises every message, counts each type, and publishes a clean summary report.
Reports land in Slack for immediate team visibility and Notion for persistent documentation, all without manual copy-paste or labelling effort.
Key Capabilities
- Parses raw WhatsApp chat export files in the browser.
- Categorises messages into bugs, feature requests, service requests, and general enquiries using Claude.
- Generates summary statistics (counts per category, trend indicators).
- Publishes organised reports directly to a Slack channel via Slack MCP.
- Creates structured Notion pages via Notion MCP for persistent record-keeping.
Stack
- React (frontend)
- Claude API (categorisation and summarisation)
- Slack MCP (report publishing)
- Notion MCP (documentation)